Similarly, if you chose the I want to keep my number option:. 
Now choose whether you want to use the physical SIM card or eSIM and tap CONTINUE. Enter your Zip Code and tap ENTER ZIP CODE button. If you select the “ I want a new number” option:. On the other hand, select I want to keep my number if you wish to transfer/port your current phone number. Select I want a new number if you need a new number. Click the ACTIVATE button next to the Straight Talk Phone option. Open a web browser on your computer or mobile device. To know how to do so, you can follow the instructions below. In both cases, you will need to activate your Straight Talk device at. However, if you wish to keep your own phone or tablet, simply buy a SIM card from Straight Talk. When you purchase a new Straight Talk phone, it comes with a SIM card. Straight Talk Activate SIM Card at /activate (Phones And Tablets) If you don’t have a service plan card, make sure to have a debit/credit card for making a purchase during the activation process. Also, keep your Straight Talk service plan card handy. If bringing your own phone/tablet, make sure it is unlocked. Keep your phone and SIM card packaging in front of you. Meanwhile, she said their is nothing wrong with my phone. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) and maybe a couple more hours before they can get it fixed. I turned it off and back on still no service. 
A couple hours later my phone lost service. I bought a service plan before my service cut off. I've been on the phone 4 different tech people. I absolutely hate Straight Talk! I have been a loyal customer since TracFone days! Never had any other carrier! You need help? Sorry you won't get any! You'll sit for hours waiting for help.
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